About the Program

AI Support Systems

Build AI support systems to streamline customer service operations.

Query Handling

Handle complex customer queries efficiently with Gen AI tools.

Modern Standards

Align with modern service standards for high customer satisfaction.

About the SVADHYAY

A Legacy of Excellence in Education

200,000+

Students Trained

Over 200,000 students trained across diverse academic and professional backgrounds.

150,000+

Hours Delivered

Delivering 150,000+ hours of hands-on training focused on industry-ready skills.

140+

Domains Handled

Expertise in 140+ domains including AI and non-AI fields aligned with market trends.

90%

Growth Achieved

Driving 90% growth for our enterprise partners through outcome-based learning.

TOP PLACEMENT PARTNERS

Scalable learning solutions trusted by global leaders.

Program Curriculum

What Will You Learn

Topics: AI chatbots; communication fundamentals.

Practical Focus: Set up simple bots with Rasa; handle basic queries.

Market Alignment: Entry-level AI support in BPOs.

Topics: Ticketing systems with AI integration.

Practical Focus: Use Zendesk with GPT for auto-responses; escalation simulations.

Market Alignment: Multichannel support as per Gartner standards.

Topics: Sentiment analysis; AI-generated resolutions.

Practical Focus: Role-plays with AI feedback; analyze customer data.

Market Alignment: Focuses on personalized service in e-commerce.

Topics: Remote troubleshooting with AI.

Practical Focus: Integrate voice AI (e.g., Google Dialogflow); metrics tracking.

Market Alignment: Prepares for 24/7 AI-hybrid support models.

Topics: Future of AI in support (e.g., multimodal bots).

Practical Focus: Build a full AI support desk; case studies from Amazon.

Market Alignment: Skills for AI-first customer experience roles.

Admission Process

Simple 3-Step Journey

Register

Register online

Interview

Assessment & Interaction

Enroll

Secure your seat

Fee Structure

Transparent Pricing & Plans

Program PlanFee Structure
Program Plan₹40,000 (paid post-placement)
Zero Upfront Cost: Enroll and study without paying anything now. Fees are activated and collected only after you secure a verified full-time job with a minimum salary of ₹3 LPA, through our NBFC partners. More details are in FAQ's.
Placement Guarantee: If no job is secured, you pay nothing and receive certificates for completed modules.
Scholarships: Up to 20% (applied to the post-placement fee).

Who is this Program for?

Designed for Aspiring Tech Leaders

10+2 Graduates

Open to 10+2 graduates.

Support Seekers

Entry-level support seekers.

Career Transitioners

Professionals looking for a career change.

Why Join This Program?

The Svadhyay Advantage

  • Expert Faculty

    From Amazon call centers.

  • 80% Placement

    80% in BPO/tech.

  • Skill Perks

    Soft skills training and certifications.

  • Practical Focus

    Hands-on with role-playing and tools.

    • FAQs

    Got Questions? We Have Answers

    SNPPP stands for Study Now, Pay Post-Placement. You enroll and complete the program without any upfront payment. Fees are activated only after you secure a verified full-time job with a minimum salary of ₹3 LPA. If no placement occurs, you pay nothing and still receive certificates for completed modules.

    We partner with trusted NBFCs like Bajaj Finserv or HDFC Credila. After job verification (offer letter, salary slip, and employer confirmation), the NBFC releases funds from an escrow account to Svadhyay and sets up your EMI repayment plan.

    You'll need Aadhaar card, PAN card, bank account details for EMI setup, job offer letter, first salary slip, and proof of address. Documents are submitted digitally and verified within 7-10 days.

    Yes, there is a refundable token fees required.

    If you do not secure a job within 6 months post-program (extensions available), you owe nothing. Any nominal processing fees (if applicable) are refunded, and certificates are issued.

    EMI durations range from 12 to 18 months depending on program fee and salary. Example: ₹1,80,000 may be repaid as ₹10,000-₹15,000/month over 12 months or lower EMIs over 18 months.

    Interest rates are typically 10-12% per annum, fixed at activation, with no hidden charges.

    Yes. You can prepay fully or partially after the first 3 months without penalties.

    Verification includes offer letter, salary slip, and employer confirmation via API or direct check. This takes 5-7 business days.

    Payments do not activate below ₹3 LPA. We continue placement support until a qualifying role is secured.

    Our partners include TÜV SÜD, Amazon, Google, and AWS, offering globally recognized certifications.

    Certifications include ISO-aligned cybersecurity (TÜV SÜD), AWS Generative AI & Data Engineering, Google Analytics & Ads, and Amazon customer support credentials.

    Contact Us

    Get In Touch with our Admissions Team

    Email Us

    sales@theodysvadhyay.co.in

    Toll-Free

    +91-8073844792